Yesterday all my troubles seemed so far away. Now I need someone to...stand by me. Excuse the golden oldies, but my mental soundtrack is plugged into the sixties today. It's all because we've just kicked off a helpful troubleshooting tool we call the 6Ts (as in six troubleshooting tips, all of which happen to start with the letter T).
If your webOS phone isn't working the way you expect it to -- maybe it stopped responding to taps, or one of your apps is misbehaving -- there are six easy solutions that will often get your webOS phone up and running again quickly. You can find them at www.palm.com/6ts
The 6Ts are best approached in order, starting with the easiest and least disruptive technique. And the 6Ts web pages are intended to be viewed on a PC (so you don't have to try to read the tips on the device you're trying to troubleshoot). If you'd like to check out the 6Ts on your phone, just launch the Help app and search for "6Ts."
Somebody (Robin Williams? Grace Slick? the Interwebs are inconclusive about this) once said that if you can remember the sixties, you weren't really there. But if you can remember the 6Ts, they'll provide a bridge over some of the most troubled waters that might occasionally get between you and your Palm phone.
Dave M., Customer Support
Blah blah blah. When is the new Pre coming out? I love my reliable Sprint Pre but I've had it for over a year. It has become super long in the tooth. 6t's - don't need 'em. I turn it on to surf, call, text, and etc. it works WELL. Thank you for making such a great product. Palm, let's get in gear and produce some new hardware SOON.
Posted by: Tom R. | August 02, 2010 at 06:34 PM
I bought my PalmOne Zire31 at a yard sale. It is not a telephone. It gave productreg.palmone.com as the place to register. That site does not seem set up to register my device and demaded information that does not exist. Would somebody please email me to tell me where I can register?
Jan Polissar jpolissar@yahoo.com
Posted by: Jan Polissar | August 04, 2010 at 02:38 PM
When will you make an app to add zoom to the palm pre plus?
Posted by: Leslie | August 07, 2010 at 08:50 PM
I would like to be able to have audible.com app available for the pre. I'm needing a new phone and waiting for this to be available on web os as it is on the palm os, since i use it extensively on my treo. does anyone know if this is coming out soon?
Posted by: Melanie A. | August 15, 2010 at 11:57 PM