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November 09, 2009

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Tom R

Can I just say as someone who bought a Palm Pre (first new cell in 5 years BTW) shortly after it came out (and already had to have it replaced because they couldn't get the phone to come out of headset mode) I still love the phone and I'm glad I have it.

Now that I've qualified that, I want to say that the single biggest INSULT I had was that the only owners book you could get was a almost 400 page pdf document that printed 1/10th size pages - so printing it out was both difficult and very wasteful.

Well today this post shows that that Palm can in fact add insult to injury. Not only will they not provide you with a reasonable book on how to use you multi-hundred dollar investment, but now they want to give the book rights away to people so if you really do want the book, you can be good enough to buy it and let someone else get rich while Palm gets part of the profits.

As much as I like my Pre, I'm never buying one of their products again.

CRG

I bet the French translations of these books come out here in France before the telephone itself does...

Chris

Tom R,

Pretty much NO hardware or software comes with printed manuals anymore. I can't recall the last time I paged through a book to learn about my phone/computer hardware/software. It's seriously been YEARS.

How much is the book? 20 bucks? Just grab it and enjoy.

Oh, and by the way--the "missing manual" series covers loads of products by lots of manufacturers. No one is "selling rights" to earn ca$h.

I don't work for or speak for Palm, but geez! Don't be so angry.

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