Updated Post (June 14, 2007)
We continue to investigate the Sprint Treo 700p MR installation issue reported by some customers and have been collecting phones from customers for analysis, as well as rerunning our suite of update tests on another large sample of phones to try to reproduce the issue. We would like to provide an exact date for when the MR will be reposted, but we aren't able to at this time. Also, we still aren't able to estimate when the Verizon Wireless Treo 700p MR will be available for download.
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We're sorry, but the Sprint Treo 700p maintenance release (MR) is temporarily unavailable. We have received isolated reports of an installation issue that causes the device to continuously reset when applying the software update, so we've removed the update from our site. We're investigating the issue and will make the Sprint Treo 700p update available again as soon as possible. We know this has been a frustrating process for customers and apologize for the inconvenience it may have caused.
If you have experienced difficulty with the maintenance release installation, please contact us so we can work with you to resolve the issue: 866-750-7256.
We don't have a target date for when we can make the Treo 700p MR available for Verizon Wireless users.
Also, we currently don't have plans to issue a MR for other carriers because the ROM software already contains many of the features that are included in the Sprint and Verizon Wireless updates (e.g. many of the Bluetooth improvements and MP3 playback).
Paul Loeffler - Palm, Inc.
Updated Post
This is an installation issue and it is evident immediately during the installation of the MR to your device. If you have already loaded the MR successfuly to your device, you are good to go.